The Carlaw

A Leslieville anchor delivering 321 residences over 40,000 sq. ft. of retail. Customer-care operations included PDI logistics, occupancy communications, and structured deficiency management to minimize move-day friction in a dense urban corridor. Evidence-based closeouts and stacked scheduling stabilized closings while maintaining a lively ground plane. The program set a benchmark for east-end mixed-use turnover in a design-forward neighbourhood.