Services
Warranty Management
Turning obligations into opportunities for reputation-building and long-term trust. From PDI through seven years, StrongCon turns warranty milestones into reputational wins.
Warranty
Risk hides in the smallest details
Warranty is often seen as a reactive stage filled with disputes, delays, and frustrated purchasers. But in reality, it’s the longest and most visible part of the customer journey, lasting years beyond occupancy.
StrongCon transforms warranty from a risk into an advantage. We guide developers and homeowners through every Tarion milestone — 30-Day, Year-End, and beyond — with structured communications, accurate deficiency tracking, and professional follow-through. Whether using a developer’s own software or platforms from our trusted partners, every item is logged, tracked, and resolved transparently.
Our handyman service teams can step in to quickly remediate deficiencies, or we can direct existing service crews to ensure no issue lingers. This “tip-to-tail” approach provides developers with clarity, homeowners with reassurance, and both parties with fewer disputes. The result? A warranty experience that strengthens relationships instead of straining them.
Claims + Compliance
Strong support
at every stage
Long after construction ends, warranty shapes how communities remember a developer — not just for buildings, but for trust and care.
Tarion Milestone Management
We handle every step of the Tarion process — from 30-Day to Year-End to 7-Year claims. Homeowners receive timely reminders, plain-language instructions, and clear expectations. Developers gain structured oversight and fewer escalations.
By ensuring compliance and communication, we protect reputations while eliminating missed deadlines that could otherwise become disputes.
Deficiency Tracking
StrongCon ensures no deficiency is forgotten or buried. Using either the developer’s platform or our partner software, we log, categorize, and monitor every issue until it’s closed.
This creates transparency, reduces disputes, and allows developers to track service performance in real time — turning a chaotic process into organized assurance.
Service Team Coordination
Our handyman service teams provide efficient, high-quality deficiency remediation where needed. For developers with internal teams, StrongCon provides direction and oversight to ensure work is completed on time.
Either way, homeowners see progress, developers see accountability, and the service pipeline runs smoothly from report to resolution.
Homeowner Communication
Warranty is often misunderstood by purchasers. We simplify it with branded, clear communications that explain what’s covered, when to file, and how issues will be addressed.
This reduces call volume, cuts frustration, and reassures purchasers that their concerns are being handled fairly and professionally. Developers benefit from fewer escalations and better satisfaction scores.
Performance Reporting
StrongCon provides developers with detailed warranty performance reports. These communications help builders identify recurring issues, benchmark subcontractors, and demonstrate accountability to boards and investors. Transparency isn’t just a courtesy — it’s a reputational shield.
Technical Audits
StrongCon’s technical audits focus on the structural and base building systems that define long-term performance.
Conducted after registration and occupancy, these audits provide independent, third-party verification of major elements — from mechanical and electrical systems to roofing, envelope, and structural integrity.
We coordinate with engineers, track findings, and ensure every item is logged, prioritized, and resolved on schedule. Developers receive defensible documentation for Tarion, condominium boards see transparency, and purchasers gain confidence that issues are managed professionally.
StrongCon turns a complex, multi-year audit process into a streamlined system that safeguards both timelines and reputation.
End-to-End Management: From audit through 16-month remediation window.
Reputation Shield: Transparent records protect builders with boards and Tarion.
Continuity: A 2.5-year program managed without burdening internal staff.
