Services

Pre-Delivery & Occupancy

Smooth occupancy protects reputations by turning the most critical handover into a moment of confidence. From PDI to keys, occupancy should feel like a celebration — not a stress test.

Occupancy

Every interaction shapes reputation

For purchasers, occupancy is the most memorable stage of the homeowner journey. For developers, it’s the most high-risk — where expectations collide with reality, and reputations can either shine or stumble. StrongCon ensures this transition is handled with precision, polish, and care.

We manage the full suite of occupancy tasks: scheduling and executing PDIs, coordinating key packages, and delivering homeowner manuals and utilities setup. Every communication is branded, timely, and clear — ensuring homeowners know what to expect long before moving trucks arrive.
Our team also manages interim occupancy notices, master files, parking and locker allocations, and coordination with lawyers to reduce administrative strain on internal teams.
By embedding structure into the process, we reduce last-minute issues, shorten deficiency lists, and provide developers with transparent reporting on performance. For homeowners, the experience feels guided and professional. For developers, it’s a reputational advantage: fewer disputes, fewer surprises, and more satisfied purchasers.
Deadlines Into Done Deals

Field experience
sets us apart

We know that success at occupancy requires more than paperwork — it demands boots on the ground, walking suites, catching issues early, and giving developers confidence at the very moment they need it most. With StrongCon, occupancy becomes less about scrambling and more about celebrating.

PDI Coordination

The Pre-Delivery Inspection is a defining milestone. StrongCon coordinates PDIs with professionalism, ensuring issues are documented clearly and logged in structured reports aligned with Tarion.
Our team translates technical details into plain English, so purchasers feel reassured instead of overwhelmed. Developers benefit from defensible records, efficient remediation, and reduced disputes. Purchasers leave the inspection with confidence, knowing their concerns were noted and addressed.
  • Professional inspectors accompany site teams, ensuring every suite is reviewed consistently.
  • Digital reporting tools capture deficiencies with photos, timelines, and resolution tracking.
  • Purchaser-friendly communication translates technical findings into plain language.
  • Follow-up confirmations verify that issues are resolved before occupancy.

Occupancy Communication

Clear communication makes the difference between calm and chaos. StrongCon manages all purchaser communications: notices, move-in instructions, and utility setup details.
Each message is branded, timely, and anticipates questions before they arise. This proactive approach reassures purchasers, reduces inbound calls, and keeps site and sales teams focused. The result is a smoother, more predictable occupancy that protects the developer’s reputation.

Key Packages & Utilities

Disorganized handovers can undo months of good work. StrongCon assembles professional key and fob packages, coordinates parking and locker allocations, and ensures utilities (Bell, Rogers, Metergy, Enercare) are set up before move-in.
Purchasers enjoy a red-carpet experience, while developers avoid complaints and last-minute scrambling. Smooth move-in days translate to calmer sites, fewer disputes, and happier residents.

Homeowner Manuals & Guides

Purchasers need clarity, not confusion. StrongCon prepares branded homeowner manuals that explain warranties, utilities, and building essentials in plain language.
These guides include Tarion timelines, FAQs, and quick contacts — reducing uncertainty and protecting developers from disputes caused by miscommunication. A clear, professional manual becomes more than a handover item; it’s a reassurance tool that builds long-term confidence.

Lawyer & Data Coordination

Behind the scenes, accurate records make all the difference. StrongCon manages purchaser master files, interim statements, and lawyer coordination with precision. Our meticulous process eliminates costly errors and prevents closing delays.
Acting as the bridge between developer, purchaser, and legal teams, we streamline workflows and protect the developer’s reputation at a critical moment in the homeowner journey.